Tonezorz
May 4, 09:28 PM
So now this is an email you received? An AT&T rep actually put it in writing? Is this what you're now saying?
Where this got "off track" or rather on the track it should've been on in the first place is that clearly if your upgrade was pushed back it was from any number of things people have posted about for years now on the matter: bill payment, length of being a customer, level of account, etc... Really, this comes up every year.
Your story is making less and less sense, and here's where actually thinking first comes in handy:
If a customer service rep told you that the iPhone had been delayed then either this was public knowledge, thus why forward the email to MacRumors, or this wasn't public knowledge, thus why would a first contact customer rep even know this let alone say anything about it?
Sorry if it seems like I, and others, are jumping on you, but your story is BS, and you either know it, or should know it. Take a look at the coverage it's gotten. It's on most of the Apple coverage sites including some read by investors and analysts.
Do we really need news being polluted with this? If you're an honest person, you should now, confronted with logic, common sense, and the actual truth, contact those who picked up your story.
Clearly your upgrade wasn't delayed because of the iPhone being released later, and you know it.
Now we're getting somewhere. I hadn't realized nor did I ever intend this situation to be construed as "They moved my upgrade date due to the iPhone delay."
I'll paste below, while removing the names involved, the original email correspondence between myself and the AT&T representative. This is an original email reply to a support form submission on the AT&T site.
Original Message Follows:
------------------------
Contact and Verification Information
Topic/Subtopic
Topic: I have a question about my contract
Subtopic: Contract expiration
Q2:Enter your contract expiration question below:
A2:I'm curious as to why my upgrade date used to be 6/18 of this year, when now it's moved to 11/19? I've ugpraded three years in a row now when the new iPhone has been released. This year, assuming they launch around the same timeframe (June/July) I won't be able to? Some clarification would be great.
Thanks!
And the response:
Dear Mr. *****,
Thank you for taking the time to e-mail AT&T to advise that your upgrade date was 6/18/11, but now when you check, you see that it has been moved to 11/19/11 and want to know why this has occurred. I apologize for the frustration this has caused. My name is *****, and I am happy to help you with your inquiry.
Unfortunately, we are not given a reason when the upgrade date changes on a line. Equipment discounts are made available from time to time based on a number of factors: service tenure, spending levels, payment history, usage practices and time frame since last equipment discount. Generally, a line is eligible to upgrade every 17 to 21 months, but frequently offers are made to the primary line on an account to do this earlier based on the factors above. The upgrade offer is also based on a three-month average of the billed rate plan and data services per line and eligibility is generally re-evaluated every three months or so as well and sometimes the dates do change. I apologize that this affected you and for any frustration and inconvenience it has caused.
Apple has informed us that they do not plan to release the iPhone in the June to July timeframe, though there will be a newer version in the future. Unfortunately, we have not been given a release time for the new phone. We will release this information on our website when it is available to us.
Mr. *****, I am sorry that I could not give you a more definite answer, but hope that the information provided has been helpful. Should you have additional concerns or questions about this issue please reply to this email. If you need to contact us again regarding a new issue please send us another email via the contact link through your online account. Again, my name is *****, and I thank you for being a valued AT&T customer for several years. We appreciate your business and will do our best to ensure that your wireless experience is a success.
I encourage you to visit our web site (www.att.com/wireless) often to view current and previous monthly statements, make payments and to shop for new product and service offerings.
Sincerely,
*****
AT&T
Online Customer Care Professional
Again, all I've left out is my mobile number and our names. The article here on MacRumors is both precise in labeling this as a rumor, and warns against believing the statements of support personell. Also, I don't believe in any way that it suggests an iPhone delay was the cause of my upgrade date change.
Where this got "off track" or rather on the track it should've been on in the first place is that clearly if your upgrade was pushed back it was from any number of things people have posted about for years now on the matter: bill payment, length of being a customer, level of account, etc... Really, this comes up every year.
Your story is making less and less sense, and here's where actually thinking first comes in handy:
If a customer service rep told you that the iPhone had been delayed then either this was public knowledge, thus why forward the email to MacRumors, or this wasn't public knowledge, thus why would a first contact customer rep even know this let alone say anything about it?
Sorry if it seems like I, and others, are jumping on you, but your story is BS, and you either know it, or should know it. Take a look at the coverage it's gotten. It's on most of the Apple coverage sites including some read by investors and analysts.
Do we really need news being polluted with this? If you're an honest person, you should now, confronted with logic, common sense, and the actual truth, contact those who picked up your story.
Clearly your upgrade wasn't delayed because of the iPhone being released later, and you know it.
Now we're getting somewhere. I hadn't realized nor did I ever intend this situation to be construed as "They moved my upgrade date due to the iPhone delay."
I'll paste below, while removing the names involved, the original email correspondence between myself and the AT&T representative. This is an original email reply to a support form submission on the AT&T site.
Original Message Follows:
------------------------
Contact and Verification Information
Topic/Subtopic
Topic: I have a question about my contract
Subtopic: Contract expiration
Q2:Enter your contract expiration question below:
A2:I'm curious as to why my upgrade date used to be 6/18 of this year, when now it's moved to 11/19? I've ugpraded three years in a row now when the new iPhone has been released. This year, assuming they launch around the same timeframe (June/July) I won't be able to? Some clarification would be great.
Thanks!
And the response:
Dear Mr. *****,
Thank you for taking the time to e-mail AT&T to advise that your upgrade date was 6/18/11, but now when you check, you see that it has been moved to 11/19/11 and want to know why this has occurred. I apologize for the frustration this has caused. My name is *****, and I am happy to help you with your inquiry.
Unfortunately, we are not given a reason when the upgrade date changes on a line. Equipment discounts are made available from time to time based on a number of factors: service tenure, spending levels, payment history, usage practices and time frame since last equipment discount. Generally, a line is eligible to upgrade every 17 to 21 months, but frequently offers are made to the primary line on an account to do this earlier based on the factors above. The upgrade offer is also based on a three-month average of the billed rate plan and data services per line and eligibility is generally re-evaluated every three months or so as well and sometimes the dates do change. I apologize that this affected you and for any frustration and inconvenience it has caused.
Apple has informed us that they do not plan to release the iPhone in the June to July timeframe, though there will be a newer version in the future. Unfortunately, we have not been given a release time for the new phone. We will release this information on our website when it is available to us.
Mr. *****, I am sorry that I could not give you a more definite answer, but hope that the information provided has been helpful. Should you have additional concerns or questions about this issue please reply to this email. If you need to contact us again regarding a new issue please send us another email via the contact link through your online account. Again, my name is *****, and I thank you for being a valued AT&T customer for several years. We appreciate your business and will do our best to ensure that your wireless experience is a success.
I encourage you to visit our web site (www.att.com/wireless) often to view current and previous monthly statements, make payments and to shop for new product and service offerings.
Sincerely,
*****
AT&T
Online Customer Care Professional
Again, all I've left out is my mobile number and our names. The article here on MacRumors is both precise in labeling this as a rumor, and warns against believing the statements of support personell. Also, I don't believe in any way that it suggests an iPhone delay was the cause of my upgrade date change.
Lesser Evets
Apr 28, 04:18 PM
OMG... it's .2mm thicker. STOP THE PRESSES!
rayz
Aug 1, 11:55 AM
I agree that it should be cheaper. Tiger introduced a lot. And Panther introduced Expos�.
Actually, you know what I missed out?
SpotLight! .... :rolleyes:
Don't have any use for Expose, but I use Spotlight quite a bit.
I think Panther was hit or miss for those first few weeks. Some people had major problems, I didn't.
Panther was fine for me; if I'd stuck with that version, then I probably would have been OK.
OS X "Kernel Panics" are transparent :)
That's a neat trick, but it's still a crash. ... :)
For the record, I've had errors on both ends. XP ones have been a lot more annoying�for me at least.
OSX was my problem, which I did find surprising.
Actually, you know what I missed out?
SpotLight! .... :rolleyes:
Don't have any use for Expose, but I use Spotlight quite a bit.
I think Panther was hit or miss for those first few weeks. Some people had major problems, I didn't.
Panther was fine for me; if I'd stuck with that version, then I probably would have been OK.
OS X "Kernel Panics" are transparent :)
That's a neat trick, but it's still a crash. ... :)
For the record, I've had errors on both ends. XP ones have been a lot more annoying�for me at least.
OSX was my problem, which I did find surprising.
CPTMONK
Oct 24, 07:59 AM
the 15inch hasnt got a 7200 hard drive will that really matter cause im gonna buy it and i do video editing but the 17 is too big
more...
Eldiablojoe
Apr 28, 10:26 PM
Opps, my mistake. That would have made the story go very wrong had your part not ended prematurely.Hmmm, Nies was going to be a dancer at Moyank's strip club, and Appleguy123 was her pimp-daddy?
intervenient
Apr 25, 10:36 PM
Any word about the Mac Mini? Would like to switch from MBA to a Mini and iPad combo.
more...
rmhop81
Apr 26, 12:14 PM
Just ruined my freakin day. I was really hoping it would be an added benefit instead of a paid feature.
this is APPLE we are talking about. nothing is free and nothing is cheap.
this is APPLE we are talking about. nothing is free and nothing is cheap.
brandscill
Apr 26, 12:06 PM
Not a surprise, even amazon charges a small fee for a decent amount of storage.
more...
damixt
Mar 13, 05:24 PM
anyone going to Cerritos mall tomorrow morning to try and get one?
beatzfreak
Apr 25, 04:49 PM
I am surrounded by windows, wonderful views, and don't want to close all my blinds and and be in the dark so that I can use my awesome reflective computer monitor. I appreciate that the glass may be wonderful for some, but understand that it is awful for others. The option for a matte screen is logical. Open your mind, respect the views of others, and stop being a tool.
Me too. Large windows, high ceilings. It's the reason I'm still using a PowerMac G5, but the lack of support(for non-intel) and really no other options, I've decided to clean out a closet and will be using the iMac in there. Kinda pathetic, but Apple leaves me no choice.
Me too. Large windows, high ceilings. It's the reason I'm still using a PowerMac G5, but the lack of support(for non-intel) and really no other options, I've decided to clean out a closet and will be using the iMac in there. Kinda pathetic, but Apple leaves me no choice.
more...
lifeofart
Jul 12, 06:33 PM
So, it all comes back to the point that these are tools. It's what the tool is used for that makes it a professional tool or a consumer tool. And I'd guess that MS Word is used quite a bit as a consumer tool, and Pages is being used as a professional tool, too.
I understand what you are saying but are you really going to call "Vi" a pro app for word processing and say that it fully replaces Word. You can use any app as a tool to create a professional product.
Apple labels iWork as a "consumer level" app. not me.
My definition of a "Pro level" app is one that has industry maturity, is excepted as standard industry wide, has many many features which allow it to be versatile and is useful in a variety of professional industries. It probably isn't the easiest app to use because it isn't focused to just one industry.
I would bet you that not .1% of printshops, publishers, lawyers, engineers, etc. even know what a .pages file is let alone are they working with it daily.
I understand what you are saying but are you really going to call "Vi" a pro app for word processing and say that it fully replaces Word. You can use any app as a tool to create a professional product.
Apple labels iWork as a "consumer level" app. not me.
My definition of a "Pro level" app is one that has industry maturity, is excepted as standard industry wide, has many many features which allow it to be versatile and is useful in a variety of professional industries. It probably isn't the easiest app to use because it isn't focused to just one industry.
I would bet you that not .1% of printshops, publishers, lawyers, engineers, etc. even know what a .pages file is let alone are they working with it daily.
Moyank24
May 1, 11:19 PM
yep they would have and my opinion on the matter would be exactly the same.
I do hope Obama and the Dems do the right thing and not try to use it as political capital. Hopefully the fear of it will keep the GOP from trying to use it.
As do I. Though, you know secretly Obama is loving it after all that ridiculousness with the birth certificate.
I do hope Obama and the Dems do the right thing and not try to use it as political capital. Hopefully the fear of it will keep the GOP from trying to use it.
As do I. Though, you know secretly Obama is loving it after all that ridiculousness with the birth certificate.
more...
awmazz
Mar 8, 02:46 PM
Roseanne's blonde daughter. The Munster's blonde daughter. Dr Elizabeth Weir in Stargate.
Squonk
Oct 24, 08:05 AM
Although I'd love a new enclosure with the HD swapability of the MB, I didn't think this round of updates would include that. Besides, I'm thinking that when the MBP form factor changes significantly with new latch, HD swapping, etc, we'll see Steve on stage for that one!
I'm pleased with this update - more RAM (lot's more than expected, thanks apple!!!), decent HD options (for my needs - only $100 more to upgrade to the 160GB/5400 - I'm good with that), and FW800 returns to the 15".
Thanks Apple. Now I'll patiently wait for refurbs of these (6-8 weeks) and I'm ordering. Or, should I finally join ADC and get the faster 15" with discount basically gives me one year of ADC for free.... :)
I'm pleased with this update - more RAM (lot's more than expected, thanks apple!!!), decent HD options (for my needs - only $100 more to upgrade to the 160GB/5400 - I'm good with that), and FW800 returns to the 15".
Thanks Apple. Now I'll patiently wait for refurbs of these (6-8 weeks) and I'm ordering. Or, should I finally join ADC and get the faster 15" with discount basically gives me one year of ADC for free.... :)
more...
ericshu
Sep 30, 10:15 AM
Here in Phoenix I have not had too many issues. i get full strength signal most of the time and almost always 3g. however there are a few places i have that and still cannot get data, luckily its not often, and usually its in the evening which is probably heavy usage times.
East side of the Phoenix and the outlying areas are terrible. This thing is a brick often! I actually keep old reliable verizon around in case of emergency. Still, the iPhone rocks and I'll just keep it till they open it up to Verizon too!
AT&T sucks!
East side of the Phoenix and the outlying areas are terrible. This thing is a brick often! I actually keep old reliable verizon around in case of emergency. Still, the iPhone rocks and I'll just keep it till they open it up to Verizon too!
AT&T sucks!
AlligatorBloodz
Apr 13, 07:43 PM
Sheep tv would be more like it. What's next, a supermarket?
BAAAAAAAAAAAAD joke
BAAAAAAAAAAAAD joke
more...
Apple 26.2
May 4, 06:03 AM
Interesting, but nothing new offered here.
fr4c
Jan 26, 10:44 AM
Got myself the biggest m*&*#&(*$& snow broom I can find, since it snows like every other day this year
http://shop.advanceautoparts.com/wcsstore/CVWEB/staticproductimage//N3358/large/6253598_hpo_2610xm_pri_larg.jpg
http://shop.advanceautoparts.com/wcsstore/CVWEB/staticproductimage//N3358/large/6253598_hpo_2610xm_pri_larg.jpg
kgtenacious
Apr 26, 08:24 PM
smug free screen? Apple will never eliminate smugness in its products!.
+1
+1
ovrlrd
Apr 22, 09:41 AM
So what is Apple waiting for with the iPhone 5?
If there are no chips until 2012, then just give us the iphone 5 now :)
The obvious answer is that iOS 5 is going to be major and is why it is taking awhile (probably iTunes cloud related).
If there are no chips until 2012, then just give us the iphone 5 now :)
The obvious answer is that iOS 5 is going to be major and is why it is taking awhile (probably iTunes cloud related).
CplBadboy
Apr 13, 04:27 PM
Nice idea and interesting. best bet would be a collaboration with Panasonic. After all since Pioneer stopped production of the best flast screen TVs ever and Panasonic employing those engineers who got laid of from Pioneer, their new 2011 panels are simply the best platform for it. if they put it into a Samsung or alike then no thanks. panny s are reasonably priced.
Moyank24
Apr 25, 08:33 PM
After this post, I can�t even think straight.
Me neither. ;)
Me neither. ;)
Minimoose 360
Apr 24, 03:13 PM
What product will the T-Mobile chic bash now??? :rolleyes:
She can bash my handset any day ;)
She can bash my handset any day ;)
Umbongo
May 3, 07:57 AM
*cough* TFT Panels?!! Didn't iMac's always have an IPS Panel?
TN and IPS are both TFT. Apple will still be using IPS panels on the iMacs.
TN and IPS are both TFT. Apple will still be using IPS panels on the iMacs.
Комментариев нет:
Отправить комментарий